At IMS, we strive to provide exceptional software at affordable prices, backed by outstanding support.
Technical support is available M-F 9:00am - 5:00pm EST. Provided we receive your support request by 3:00pm EST, you will receive a same-day response to your inquiry.
If you have a question about the set up process or general operation of the program, see our detailed user manual (link below) which provides step-by-step instructions for most processes.
Auto Maintenance Pro Product Manual
|Quick Start Guide 1.1MB||Download|
We periodically release maintenance updates to resolve issues that may occur and provide enhancements requested by customers. Access and download updates on our purchase page for the product you wish to order.Download Updates
If you have misplaced your download and registration key, we will gladly send it to you again. Just click here to fill out our registration key request form.Registration Key
We have an extensive list of questions that customers commonly ask us. If you do not see the answer to your question here, please feel free to contact us.View FAQS
Do you have a suggestion to improve our software? By all means please let us know! Our product enhancements are completely customer driven so submit your request now.Submit Suggestions
Our current version of Fleet Maintenance Pro is 12.0. If you have an older version, you can view a list of enhancements for the new version, view pricing, and purchase.Upgrade
Not finding the answer you need from our online resources? Please feel free to contact us. When you e-mail us, you will receive a same day response provided we receive your e-mail by 3:00PM.Contact Us
The Knowledge Base includes articles and videos which provide guidance for installation, setup, program use, add-on modules, and more.Knowledge Base
If you are unable to find an answer to your question in the user manuals or online resource, please feel free to contact us.
Provided we receive your support request by 3:00pm EST, you will receive a same-day response to your inquiry.Contact Us
Product information and ordering.+1 (888) 449-2405 (U.S. & Canada)
Our office hours are:
M-F 9:00am to 5:00pm EST
Provided we receive your support request by 3:00pm EST, you will receive a same-day response to your inquiry.