As the founder of IMS in 1994, Brian oversees the company operations but also invests time into design & development. He also enjoys interacting with customers as part of our sales team. At the end of the work day, he enjoys spending time with his wife and three children. Brian also enjoys working on cars and can usually be found playing in the garage.
Justin has been with us since 2008 as part of our software development team. He is involved with all of our development technologies including Windows desktop and cloud based products. He’s also the “goto” guy for our support department when they need some additional technical “wizardry”. In his spare time, he enjoys reading outside with a nice cigar and nightly video game session with his friends.
BJ has been with us since 2015 and is our web application development “wizard”. BJ’s main focus is our web application development and has a knack to ensure everything is always operating efficiently. BJ enjoys anything related to health, wellness, and cooking great food.
Taylor assists with the accounting tasks for the company and is currently being mentored as a Junior Software Developer for our web based products. In his spare time, he enjoys entertaining others with his piano mastery. He also plays the drums for the worship team and enjoys astronomy.
Nick has been with IMS since 2008 and is our master of all trades. In the past 11 years, he has had his hands into just about everything from sales, technical support, marketing, and development. These days he spends a majority of his time interacting with our sales customers but still enjoys dabbling in a little bit of everything! In his spare time, Nick enjoys photography and restoring vintage automobiles and machinery.
Cecilia has been with us for since 2012. She handles our accounts receivables and manages our support plans and subscriptions. She is also likely the person that answers the phone when you call with questions or for technical assistance. When she is not working, she enjoys spending time with family and camping.
Jonathan has been with IMS since 2018 and is one of our technical support gurus. Jonathan brings us over 10 years of experience in the technical support field handling a variety of applications. Jonathan also manages and authors a majority of our technical documentation. In his spare time, he likes to tinker with the Raspberry Pi and other tech gadgets. Jonathan also enjoys playing the piano and guitar.
Janelle handles the accounting duties at IMS. Formerly a secondary math teacher, she does a great job keeping on top of the numbers. In her spare time, she enjoys time with her children, cycling, and reading.
Your solution worked like a charm. Thanks very much for the quick response & high quality tech support.
The program is very easy to setup and understand. The support personnel are quick to respond and ensure any issues are solved in a timely matter. I would absolutely recommend investing in this software to make your company more proficient in maintenance.
We have had to call of the services of the support team on a couple of occasions as a result of format adjustments to suit the New Zealand environment. On each occasion, we have been extremely impressed with the quality of the support, plus the very quick response times. This is particularly important for us, considering the time difference between NZ and the USA.
Thank you very much for your assistance and congratulations on what appears to be a very professional and user friendly product.
I want to commend you and your company not only for the quality of the software (which by the way is perfect for managing our small fleet) but also for your commitment to customer service. You have a permanent customer in Parker Rigging and I will definitely let other's in my industry know about your software.
The support team has been exceptional, I was a little worried about only having the email support but they respond instantly and if a solution is not provided at the first response they at least let you know that they are working on it.
Founded in 1994, Innovative Maintenance Systems provides leading maintenance management software for business and home use. With thousands of customers worldwide, our software is completely customer driven. We not only provide the functionality our customers ask for, but we also realize the importance of having a software system that is easy to use.
Our company goal is to provide fleet maintenance software that is easy to use, while maximizing the benefits of keeping accurate maintenance records. In the end, we will help you minimize the total cost of ownership for your fleet equipment.
Thank you for your interest in our software products. If you have any questions, please feel free to Contact Us! And thanks for visiting our site.
A simple search for Computerized Maintenance Management Systems (CMMS) will turn up hundreds of choices for tracking and planning your preventive maintenance and repairs. At Innovative Maintenance Systems (IMS), two key factors distinguish us from our competitors when it comes to pricing: 100% transparency, and fully customizable packages.
Our pricing information is clearly published on our website, and our industry-experienced sales team members are readily available to educate you in choosing the appropriate package for your needs – nothing more. We don’t make you jump through hoops just to find a price tag, and we don’t take a “hard sell” approach – relying instead on the software to speak for itself.
While other companies force you into a “one size fits all” approach,
Our web based applications (Fleet Maintenance Pro and Maintenance Pro CMMS) are delivered as a subscription service. With a per-user, per-month charge, the initial investment is low, and IT support costs are reduced (if not eliminated). NO startup fee, NO annual fee, and NO added support costs make for a fully transparent pricing structure.
Lastly, your purchase includes peace of mind. For the desktop applications, a 30-day trial plus 30-day money-back guarantee ensure this is the right fit for your needs. Our users never experience buyer’s remorse.
For the web based applications, a trial period plus the flexibility of month-to-month billing offers a no-risk way to verify that the system performs as expected, and to grow your operations incrementally.