We have had to call of the services of the support team on a couple of occasions as a result of format adjustments to suit the New Zealand environment. On each occasion, we have been extremely impressed with the quality of the support, plus the very quick response times. This is particularly important for us, considering the time difference between NZ and the USA.
Your software has been, by far, a great success in our continuing preventive maintenance program. It has demonstrated the abilities to provide our maintenance mechanics with accurate PM scheduling, history reports, cost per mile incentives and an overall performance evaluation of our equipment.
I have to say, Fleet Maintenance Pro really is easy to use, very flexible to modify and move the fields around. You should be proud of this system. The corporation is very happy with the purchase and by next year will roll it out to the whole company. Thanks worked as advertised.
We have several software programs and you will not find better customer support and technical support … FMP is truly committed to being the best maintenance software!
The program is very easy to setup and understand. The support personnel are quick to respond and ensure any issues are solved in a timely matter. I would absolutely recommend investing in this software to make your company more proficient in maintenance.
I want to commend you and your company not only for the quality of the software (which by the way is perfect for managing our small fleet) but also for your commitment to customer service. You have a permanent customer in Parker Rigging and I will definitely let other's in my industry know about your software.